Privacy Policy

Nexus Gov Tech Solutions LLC ("Nexus," "we," "us," or "our") is an AI-driven virtual assistant and enterprise automation company headquartered in Madison, Alabama. We operate the website nexusgovtechsolutions.com and its subdomains (collectively, the "Site").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, submit an inquiry, book a demo, or engage with any Nexus Gov Tech Solutions program or service.

We collect information in several ways:

We use the information we collect for the following purposes:

• Service Delivery: To assess your organization's needs, determine solution fit, and facilitate delivery of AI automation services
• Communication: To contact you regarding your inquiry, demo scheduling, service proposals, or account management
• Automated Follow-Up: To send SMS, email, and voicemail communications related to your inquiry and ongoing engagement with Nexus. You may opt out of these communications at any time
• CRM & Operations Management: To manage client relationships, sync data to our CRM platform, and coordinate internal workflows
• Compliance: To comply with applicable federal, state, and local regulations, including any government contract or agency requirements
• Analytics & Improvement: To analyze Site usage, AI agent performance, and service outcomes in order to improve our platform, features, and user experience
• Marketing: With your consent or as otherwise permitted by law, to send you information about Nexus solutions, industry resources, and updates relevant to government and enterprise automation

• Technology & Integration Partners: When you engage with our services, relevant information may be shared with CRM platforms, communication tools, or third-party integrations required to deliver your AI automation solution
• Government Agency Coordination: If your use case involves coordination with federal, state, or local agencies, relevant information may be submitted to those agencies as required by the program or contract
• Service Providers: We share information with vendors who assist us in operating our Site, managing our CRM (including GoHighLevel or equivalent platforms), sending communications, and providing related operational services. These vendors are contractually obligated to protect your information
• Legal Requirements: We may disclose your information if required to do so by law, court order, regulatory authority, or government contract obligation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

By submitting your phone number through any Nexus Gov Tech Solutions form, booking tool, or contact page, you consent to receive SMS text messages from Nexus Gov Tech Solutions LLC and its agents regarding your service inquiry, consultation scheduling, appointment reminders, follow-up communications, and related service updates.

Message frequency varies. Standard message and data rates may apply.

Nexus Gov Tech Solutions deploys AI voice agents and virtual assistants on behalf of clients and for our own business operations. Please be aware of the following:

• Calls and interactions with our AI agents may be recorded, transcribed, and analyzed for quality assurance, compliance monitoring, and service improvement
• Call recordings and transcripts are stored securely and accessible to authorized personnel and clients as part of our analytics and reporting features
• You may be notified of recording at the start of an AI voice interaction, as required by applicable law

If you have questions about call recording practices in connection with a specific Nexus client deployment, please contact the applicable client organization directly.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Our Site uses cookies and similar technologies to operate correctly, analyze usage, and support marketing activities. Types of cookies we use include:

Type	Purpose
Essential	Required for the Site to function correctly (form submission, session management, booking tools)
Analytics	Help us understand how visitors use the Site and interact with our AI demo tools (e.g., Google Analytics)
Marketing	Used to track conversions, measure ad performance, and serve relevant content to prospective clients

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality, including AI agent demos and booking tools.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our infrastructure is designed with enterprise-grade security principles and aligns with government compliance standards including FISMA and FedRAMP guidelines where applicable.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.

Client engagement records, call recordings, and AI interaction logs may be retained for the duration of the service relationship and for a reasonable period thereafter, as required by law or contract.

Our Site and services are intended for business and government professionals aged 18 years and older. We do not knowingly collect personal information from individuals under 18.

Our Site may contain links to third-party websites, including CRM platforms, integration partners, and government resources. This Privacy Policy does not apply to those sites.

We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Material changes will be communicated via the Site or direct notification where required by law.

If you have questions about this Privacy Policy or our data practices, please contact us through any of the channels below: